Maybe we shouldn’t have preordered Star Wars Pinball from Gamestop (see: Upcoming Star Wars Pinball from Arcade1up and Zen Studios Looks Amazing). I’ll get to why shortly.
Gamestop are closing a bunch of stores.
A lot of businesses are suffering now. I’m not sure videogame physical stores when so much is about digital and subscription these days makes much sense. Me? I personally like to shop in person when possible, but there is no denying convenience online and with the added safety requirements, it’s putting a tremendous strain on businesses like Gamestop.
GameStop, the largest video game retailer in the world, is headed for some serious trouble. After a years-long downward spiral into debt, the company announced in a Dec. 8 presentation to investors that it will close more than 1,000 stores by the end of its fiscal year in March. This comes after the company already closed over 783 stores over the previous two years.This Legendary Chain Is Closing Over 1,000 Stores by March
Arcade1UP suffered production and manufacturing delays which has led to pushing back the December 14, 2020 ship date for the Star Wars pinball machines. We received an email from Gamestop and they didn’t even have the right pinball machine listed in the email, saying our “Marvel Pinball machine” would be delayed. Um, no, I replied, we have a receipt for the Star Wars machine. They replied and apologized, oh yeah, that.
Umm, is this how their customer service works? They don’t even know what you order?
We ordered two gaming stools from them and never did see on their website that the order was fulfilled, however, the stools arrived a week later. We paid a couple extra dollars for expediated shipping, but it still took a week for the stools to arrive. They were in good condition and no issues otherwise, but Gamestop’s website and order confirmation page is lacking.
This leads me to believe that maybe Gamestop should go out of business if they can’t get online orders right and people aren’t shopping in their retail stores in significant numbers.
I still like Gamestop, despite our own issues with them. They aren’t Amazon as a shopping experience. Maybe that’s the biggest problem for them.